REPORT FROM THE U.S.—As government business continues to erode, hotel company executives are finding they must fight even harder to retain this critical segment of business.
During the company’s second-quarter earnings conference call last month, Marriott International’s President and CEO Arne Sorenson said his company’s business in Washington, D.C.—Ground Zero for government travel—saw declines during the quarter. Revenue per available room at company-operated hotels in downtown Washington fell by 1% while RevPAR at suburban hotels fell by 5%.
The dropoff in business at Marriott hotels in Washington was so severe in fact, that excluding the greater D.C. market, company-operated RevPAR would have been 6.5%, rather than the 5.3% it ended up being.
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